Our Impact

Since our inception in 1980, Court Network has provided support to court users so they can better understand the process and empower them to engage in their own proceedings.

Court Network Impact Statistics 2024-25
Court Network operates in courts across Victoria

29

Courts in Victoria

Court Network operates in courts across Queensland

6

Courts in Queensland

Court Network operates in courts across Queensland

1

Court in New South Wales

Volunteer with Court Network

300+

Volunteers and growing

Helped Every Hour - Court Network

71

People supported every hour

Helped Every Hour - Court Network

135,584

Court users supported in 2024-25

Active Networker Milestones

We’re proud of our dedicated and highly experienced volunteers who return year after year to support our mission, many of whom contribute decades of service.

1+ Years

158 Networkers

10+ Years

39 Networkers

20+ Years

11 Networkers

30+ Years

3 Networkers

40+ Years

2 Networkers

“As a result of my role as President of the Victorian Bar, I have come to understand the pressures on our justice system better than most. Our legal aid system is chronically underfunded. There are increasing numbers of unrepresented litigants, appearing in all courts. Accused persons, other litigants and witnesses often arrive at court without having had the benefit of independent advice or assistance.

Into that foreign and intimidating environment steps Court Network: quietly, supportively, and empathetically assisting members of the community to navigate the court system.

Court Network’s role in providing support in that context is, in my view, simply indispensable.”

- Dr Matthew Collins AM KC, former President of the Australian Bar Association

“Having a friendly face approach you and offer you information and help is such a reassuring presence that helps alleviate some of the anxiety on the day. Thank you! This service is priceless.”

- Court user

“I really appreciate the support – I’ve been doing this all on my own to this point.”

- Court user accessing Telephone Service

“The support I received from Court Network today was great. I was in court by myself with no one to support me. The Networker offered to be there for me and it made a huge difference to be supported through the court process. Thank you so much.”

- Court user

“I am very grateful for the support. I don’t know what would have happened if Court Network were not available to provide support for me. The support and care was much appreciated.”

- Court user

“It really helped to talk about my court/charge issues. The Networker was very kind and non-judgemental. It helped to ease my anxiety a little.”
- Court user accessing Telephone Service

“Court Network provides an essential service that has a significant impact on the experience of court users. I have experienced first-hand the difference a court Networker can make, providing information and support to court users at times when they may feel distressed or overwhelmed. I am grateful to the many hard-working volunteers who assist the Court by ensuring users are informed, empowered, and ready to engage with their proceedings.”

- The Honourable Chief Magistrate of Victoria, Lisa Hannan

“Court Network does critical work at the coalface of justice, supporting around 120,000 court users in Victoria each year with well-trained and highly committed volunteers in all jurisdictions.”
- Lynne Haultain, Executive Director, Victoria Law Foundation