Our court service is free and confidential
If you or someone you know is going to court you can use our service.
Our Court Network volunteers can:
- Give you support and information about going to court
- Explain how the courts and legal systems operate
- Assist you to feel safe and unthreatened while at court
- Help to arrange access to a secure room if required
- Familiarise you with the court beforehand, so you know where to go
- Provide support with arranging an interpreter
- Be with you in person on your day in court and sit with you throughout your evidence
- Sit with you while you give your evidence in a remote witness facility
- Help explain decisions that affect you
- Refer you to other community services that can help you with legal questions, health, housing and family violence issues, as well as any other issues you may be experiencing
- Advocate for your individual (non-legal) needs and circumstances at court

Telephone Duty Service - Victoria - Mon-Fri 9:00 am – 4:30 pm
If you live in Victoria, and are attending one of the courts at which we operate, you can contact our telephone duty service and speak to a staff member about your court support needs. We can organise to have one of our trained volunteers meet you at court on the day you have to attend.
T: 0417 607 004
To submit an online referral please click here.
Telephone service for court users - Queensland - Mon-Fri 9 am - 4 pm
Court Network is a free confidential community service provided by volunteers for all court users: victims, witnesses, accused, family and friends. We provide non-legal information, support and referral over the phone.
Toll free number 1800 571 239
We can:
. Provide support and information about what happens before, during or after court
. Explain how the courts and legal systems operate
. Inform you about how to best contact various courts and tribunals
. Assist you to get the help you need to address your safety issues
. Help to arrange access to a secure room if required
. Provide you with up to date information on new arrangements for court since the COVID-19
. Provide you with referrals to legal services in your area
. Refer you to services to assist you to fill out and submit orders and paperwork
. Talk to you on your day of court either before or after your matter has been heard
. Help you to understand the next steps that you might have to take
. Refer you to an appropriate service that could assist you with issues such as housing, domestic violence and mental health.
To submit an online referral please click here.