What We Do

Our role is to empower and increase the confidence of court users to manage the requirements of the courts. The focus of our Mission is on providing non-legal support, information, and appropriate referrals to other services that people may need, such as family violence services, victim support, housing, mental health, and community legal centres.

Our service is delivered by over 400 highly trained volunteers, we call them 'Networkers', on a non-judgemental and confidential basis.

Court Network's service is an important component of accessing justice. People may feel vulnerable or disadvantaged; they may be attending court for the first time, be unfamiliar with court rules and processes, lack knowledge of what is expected of them, feel frightened and unsafe, or be representing themselves in a matter. They may not feel confident with English as a language, or simply need someone to listen, provide support, and assist them to navigate the court system.

Court Network's service meets an urgent need.

Last year, we assisted more than 180,000 people across Victoria and Queensland who, for whatever reason, were required to come to court, including victims of crime, vulnerable witnesses, and family members of homicide victims or deceased persons.

Court Network's service philosophy is based firmly in the belief that anyone who comes to court is entitled to be treated with dignity and respect, and to have information about court processes explained to them. We therefore extend our service to people accused of crime, and to the family members and friends who are there to support them.

View our Information brochures here.

View Our Service Charter here.

View the Client Rights and Responsibilities Charter here.

View our Privacy Statement, click here.