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We encourage service providers who may not be able to support their clients through the court process to contact us as soon as possible to make a referral.

The VSU can assist victims throughout their entire court experience – from the point at which victims are made
aware that the case will be coming to court through to the case being finalised. Read more about the types of support offered here.

The VSU has established partnerships with the police, the Office of the Director of Public Prosecutions (ODPP), the courts and other victim support agencies.

The VSU is overseen by professional Program Managers, with teams of VSU volunteers (‘Networkers’) providing the support to victims of crime.

Victims are often able to have contact with the same VSU-Networkers throughout the different stages of the process – before going to court, through any committal proceeding, at trial/plea hearings, and after the case has been completed.

The service is provided in accordance with the VSU’s Standards of Practice and the Fundamental Principles of Justice that underpin Queensland’s commitment to the rights of victims in contact with the criminal justice system.

Victims are informed about what to expect, provided with emotional support, accompanied into court while they give their evidence, assisted with preparing documents such as Victim Impact Statements and applications for financial assistance, and informed about the types of agencies that could assist with other needs they may have. Victims are also supported in practical ways such as orienting them to the court environment, sitting with them while waiting to give their evidence.

Victim Support Unit Networkers are NOT able to provide legal advice; counselling; direct financial assistance; transport or child care.

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